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 About Us

 Each day in our community a family is is impacted by unpredictable circumstances, such as unexpected loss of employment, hardships, accidents, and disabilities. Union County Crisis Assistance Ministry understands during these times of crisis,
families may feel lost, desperate, and confused. We step in and provide assistance to stabilize our families.Through our community partners, we are able to connect families and individuals with vital resources. We also understand their needs extend further than money, which is why we are devoted to providing them one-on-one mentorship and guidance throughout their journey.

  Our History

 In early 1982, a Task Force on Emergency Assistance was appointed by United Way’s Union County Social Planning Committee to address problems in the delivery of emergency financial services to families in crises. The major problems centered on some people falling between the cracks while others abused the available programs. A method of coordinating the programs of local organizations and churches was indicated and the idea of a local Crisis Assistance Ministry was born. The Union County Crisis Assistance Ministry program was developed based on United Way providing administrative funding, with local churches providing direct assistance funds, which could be used to help local families in need of emergency assistance.
 

Initially, The Salvation Army in Charlotte operated the program. After almost two years’ operation under The Salvation Army, Crisis Assistance Ministry became a separate agency, incorporated in Union County in 1985.

 
 

•We keep mission at the forefront of all we do.

•We meet people (neighbors, volunteers, donors) where they are.

•We engage the broader community in our work.

•We thrive on innovation, change, new ideas, and flexibility.

•We maintain a culture of excellence and best practices.

•We motivate for positive change.

•We never give up on people.

 Assisting Our Clients:

The level and legitimacy of each client’s need is verified through a staff interview and assessment process. When a client is designated to receive financial aid, a check is sent directly to their utility company, landlord, or pharmacy. Financial gifts are never given directly to clients. In addition,our staff is able to help these families develop a plan for financial management. We can also supply themwith emergency non-perishable food and personal hygiene items. Our client support center is used to help families searchonline for affordable local housing and for workshops on how to manage a budget.

 Case Management

Trained case managers assist local residents in resolving a variety of crisis situations including housing stability and emergency food. After an initial needs assessment is conducted,  staff and volunteers work with the individual or family on solutions that not only resolve the initial crisis, but offer tools to achieve longer-term stability. Budgeting, financial literacy workshops and counseling on solving practical problems are offered to bring stability to the family for the future. Case managers also provide referrals to other helpful resources.